We are committed to providing you with the best possible care, and we are pleased to discuss our professional fees
with you at any time. A clear understanding of our Financial Policy is important to our professional relationship.
Please ask if you have any questions about our fees, Financial Policy, or your responsibility.
FULL PAYMENT IS DUE AT THE TIME OF SERVICE. We accept CASH, VISA/MASTERCARD, DISCOVER, AMERICAN EXPRESS and DEBIT
CARDS as payment for professional services. WE DO NOT ACCEPT CHECKS.
MINORS: Parents or legal guardians are responsible for full payment at the time of service. MINORS NOT ACCOMPANIED by a
parent or legal guardian will be denied service unless payment is made by cash or has been pre-authorized on a credit card IN
ADVANCE.
INSURANCE: INSURANCE IS A CONTRACT BETWEEN YOU AND YOUR INSURANCE COMPANY. We are not a party to
this contract. (We will advise you if we are a participating provider with your insurance company, and we will handle your claims
according to our agreement with the insurance company.) We will not become involved in disputes between you and your insurance
company regarding deductibles, co-payments, covered charges, secondary insurance, "usual & customary" charges, etc. other than to
supply factual information as necessary. YOU ARE RESPONSIBLE FOR PAYMENT OF YOUR ACCOUNT INCLUDING
DEDUCTIBLES, CO-PAYS, AND CO-INSURANCE AT THE TIME OF TREATMENT. In order to keep our fees as low as
possible, it is impossible to spend the amount of time on paperwork necessary to receive payment from more than one insurance
company. WE WILL REQUIRE PAYMENT OF ANY BALANCE NOT PAID BY THE PRIMARY INSURANCE. If you receive
payment from the insurance company for services rendered by WLM OD PA, you must reimburse WLM OD PA immediately upon
receipt of such payment. If your insurance company pays us more than the balance due, our office will refund the amount owed to you.
We do not represent insurance companies and you should discuss your specific coverage with your carrier yourself.
IT IS YOUR RESPONSIBILITY TO NOTIFY US OF ANY CHANGES IN YOUR COVERAGE. IT IS YOUR
RESPONSIBILITY TO KNOW YOUR BENEFITS. REFERRALS AND TREATMENT AUTHORIZATION ARE
ULTIMATELY YOUR RESPONSIBILITY. Any visits that are not covered by your insurance company because you have not
obtained authorization or have not presented a valid referral become solely your responsibility. We will bill your insurance company no
more than two (2) times. If repeated billing of your insurance carrier does not provide payment of your bill, we will have no choice but to
look to you for full settlement of your account. Please ensure that you have submitted the appropriate insurance.
MEDICARE: If you are covered by Medicare or any other government program, please discuss your payment situation with our office
staff prior to your examination. DEDUCTIBLES, CO-PAYMENTS AND NON-COVERED SERVICES MUST BE PAID BEFORE
LEAVING THE OFFICE.
MISSED APPOINTMENTS & LATE CANCELLATIONS: If you must cancel, PLEASE PROVIDE 24 HOURS NOTICE so we
have time to fill your appointment. Failure to show up for appointments or last minute cancellations will prevent our office from
scheduling you in the future. Furthermore, WE WILL CHARGE FOR CANCELLATIONS LESS THAN 24 HOURS PRIOR TO
YOUR APPOINTMENT AND FOR "NO SHOW" APPOINTMENTS. Missed appointments without 24 hours notice will be
BILLED TO YOU, not your insurance carrier.
COLLECTION AGENCY FEES: A $15.00 PER MONTH LATE FEE will be assessed on all past due balances. If WLM OD PA
must engage the services of an attorney, collection agency, or other lawful method of collection, you will be responsible for the original
balance, late fees and all additional costs that our office incurs for the collection process.
AUTHORIZATION TO RELEASE INFORMATION: I understand and agree that (regardless of my insurance) I am ultimately
responsible for charges to my account for all services rendered to me or my dependent. I authorize WLM OD PA to furnish the
appropriate agencies, for the purpose of billing, any information acquired during the course of my examination. All records released
require an ADMINISTRATION AND COPYING FEE paid to WLM OD PA before they are released, regardless of requestor.
I UNDERSTAND THAT I WILL BE CHARGED FOR LATE CANCELLATION AND FAILURE TO SHOW UP FOR
APPOINTMENTS.
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